Privacy statement

This privacy policy will explain how we use the personal data we collect from you when you use our website.

Topics covered:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us

What data do we collect?

We collect the following data:

  • Personal identification information (Name, email address, phone number, etc.)
  • Payment related information (Credit card details)
  • Visit related information (Arrival and departure date and time)

How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process data when you:

  • Make a booking via our website or one of our channel partners
  • Voluntarily complete a customer survey or provide feedback
  • Use or view our website via your browser’s cookies

We do not collect data indirectly from other sources.

How will we use your data?

We collect your data so that we can:

  • Process your booking and payment
  • Email you with special offers
  • Keep you up to date with news about our facilities

We will not share your data others. 

How do we store your data?

We make use of a Software as a Service supplier (mytourist.cloud) who stores your data securely in certified data centers in the EU.

Marketing

We would like to send you information about products and services of ours that we think you might like. We will not send any information from other organizations.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes then you can simply let us know. Our contract details are further down.

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us. Our contract details are further down.

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Our website does not use cookies.

Privacy policies of other websites

Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

We keep our privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 27 August 2023

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@maisonlamotte.fr